In line with leading global practices and in its quest to
improve customer experience, First Bank of Nigeria Ltd, the Nation’s Number One
Bank Brand has just recently upgraded its internet banking platform
‘FirstOnline. The new FirstOnline banking platform was upgraded to give customers
more choice of accessing banking services without having to leave the comfort
of their homes or offices. The upgraded platform now comes with enhanced
security features, with multiple level security authentications such as two
page login, personalized true stamp page, intelligent question and token
authentication to protect customers from online fraudsters.
The FirstOnline platform is now more user-friendly with easy
to use navigation page, with quick links and a contemporary menu bar that
showcases the main features at a glance. The platform also offers unique
features that allow multiple scheduled transfers and payments with a single
token authentication as well as a financial planner function that helps
customers plan and monitor their spending whilst prioritizing budget. .
As typical of any new migration process, fraudsters always
use the occasion of the migration periods to perpetrate fraud with series of
unsolicited mails and messages sent to customers for account details and
information updates, using the guise of migration or upgrade to fleece
unsuspecting customers of their funds. As part of the security measures in
place to protect the customers, FirstOnline, has taken into consideration the
safety, security and convenience of its customers that desire quick and easy
banking transactions by providing multiple levels security authentication
access across all mobile and desktop devices whenever and wherever they are in
the world.
According to the Head, Marketing and Corporate Communications,
Mrs. Folake Ani-Mumuney,’ the new FirstBank online banking platform,
FirstOnline offers among others unique security interface that enables user to
create a true stamp page identity which is exclusive to the customer’s login
page and ensures that customers are only guided to the authentic personal login
page for their transactions with unique token pin as final transaction
authentication
The platform has also taken into account, the ease of
navigation for customers who are not so technically-savvy with simple and easy
to use navigation page with a glance through menu bar of platform features with
ease of access on all mobile devices
such as; Ipads, laptops and mobile telephones for the delight of customers.
9 Comments
End of the year, business time
ReplyDeleteThis is nice cos u might not have the time always
ReplyDeleteThey equally made provision to fight fraudsters. Nice!!!
ReplyDeleteThe security is so good.
ReplyDeleteMore services enjoyment!
ReplyDeletePls firstbank try to improve ur atm services
ReplyDeleteIts good but other things need to be handled well too
ReplyDeleteIn Bank business, customer satisfaction is the key. FirstBank is tryin.
ReplyDeleteFirst Bank is truly the first!
ReplyDelete