Oderinde Oluwatosin Samuel
I opened a GTBank account on the 13th of February and
have not being sent the account number till now.
GTBank response Hello Oderinde Oluwatosin Samuel ,
Thank you for talking to us. To get your Account Number,
please text ‘myaccount’ to 08076665555 from your registered mobile number or
simply dial; *737*6*1# on your mobile phone and follow the on-screen prompts.
Omowunmi Ifeoluwa Maria
Please send me my account number. I have collected my Naira
master card but my account number has not been sent to me.
GTBank response
To get your Account Number, please text ‘myaccount’ to
08076665555 from your registered mobile number. For NUBAN account number,
kindly text NUBAN and your REGULAR ACCOUNT NUMBER e.g. NUBAN 000/12345/1/23/4
to 08076665555 or 08100550000.
Ossy Nice
My ATM card got expired on February and N1000 has been
deducted from my account but till now I have not been given an ATM card
GTBank response Hello Ossy Nice.
Thank you for contacting us. Please send us an inbox message
so we can assist.
Blessing Oluebube
Please GTBank, we need branches. Purchase lands and open
branches at Diobu in Port Harcourt. There is only one branch there and it is
where I work.
GTBank response Hello Blessing Oluebube ,
Thank you for talking to us. We remain committed to
bringing excellent service delivery to all our esteemed customers. Please know
that we have taken note of your suggestion.
Aretha Omofuma Samantha
You used to be my favourite bank but not anymore. You said
mobile transfer is fast, but why would I transfer money and it takes a day for
the receiver to be credited.
GTBank response Hello Aretha Omofuma Samantha.
Thank you for talking to us. We empathize with you on this
experience. Please provide us with more details on your complaint. We are here
to help.
Olamide Oladunjoye
Please I transferred money from GTBank to UBA yesterday
morning using the mobile transfer app and the money has been deducted
from my account. The receiver has not being credited yet.
GTBank response Hello Olamide Oladunjoye .
Thank you for chatting with us. May we know the
channel used and type of transfer(NIP or NEFT).
Chioma Ogwrumba
GTBank, you guys have changed. I no longer like your system
of banking. Imagine ordering for a new ATM card and I can’t use it. Activating
the said ATM card has being a problem for months. Every day I am being told to
go to the nearest branch. I will have to switch to another bank.
GTBank response Hello Chioma Ogwrumba
Thank you for chatting with us. Please visit the branch you
picked up your card from to activate your card and you will be assisted. Our
apologies for the inconvenience.
Zubby Adimorah
GTBANK, it is time you start attending to your customers via
social networks. Other banks are doing it. Going to the bank for every
transaction is time consuming. What if I am living in a rural area? This is
very frustrating and annoying.
GTBank response
Hi, thank you for chatting with us. We empathize with you on
this experience. How may we be of service. We are here to help.
Damilola Oluwagbohunmi
I was debited for a cash transfer I performed today but the
receiver has not been credited. Someone also transferred cash to my account
through your ATM but I haven’t being alerted.
GTBank response Hello Damilola Oluwagbohunmi,
thank you for talking to us. Please clarify the transfer
type. We await your response
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