United Bank
for Africa has continued to receive accolades and global recognition
for its commitment to the use of cutting-edge technology to provide simple and
convenient banking solutions and services to its customers. The pan African
banking Group was adjudged winner in two categories at the recently concluded
Finacle Client Innovation Awards 2016, organised in India by Infosys
Limited; the corporation that provides business consulting, information
technology and outsourcing services to financial institutions across 19
countries.
UBA won the 'Award for Process Innovation’ on account
of its innovative approach to transaction authentication and reconciliation and
also clinched the award for 'Project Management Innovation' as a result of the
outstanding work it has done on implementing a ‘multi country migration of
Finacle core banking solution using the Clustered Rollout concept. The
awards were keenly contested for by financial institutions with over 160
nominations received from across different banks in 94 countries.
Commenting
on the awards, Mr. Kennedy Uzoka, the Group Managing Director/CEO, UBA Plc said
the Finacle Awards is an attestation to the quality of human resources that
abound in UBA and the importance the Bank places on using information
technology to better serve its customers. “UBA has remained the leading
bank in driving customer satisfaction and banking penetration across Africa
using information and computer technology”. “In achieving this, we have and
will continue to commit resources to bringing convenience to our teeming
customers,” he added.
The Finacle
Client Innovation Awards recognizes some of the breakthrough innovations
achieved by the clients, leveraging Finacle solutions. The award celebrates
product, channel/distribution, customer service, process, custom component
development and project management innovations that have benefitted banks by
increasing revenues, profitability, enhancing customer satisfaction and
efficiency. “Using technology to provide consumer satisfaction and
excellent banking experience is important to us. In doing this, we
emphasised the acquisition of relevant technologies to drive service excellence
and innovation in product and services, across all channels" said Chuks
Nweke, Executive Director, Operations and Technology, United Bank for Africa.
UBA is one
of Africa's leading banks with operations in 19 African countries including
having presence in global financial centers; New York, London and Paris.
Adjudged to be at the forefront of innovation and convenience banking, UBA is
one of the first financial services institutions on the continent to deploy
Finacle 10x, a new information technology platform to boost its services and
electronic banking channels. Today, UBA provides banking services to some
11 million customers globally, through diverse channels and several thousand
touch points
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